1. Introduction

These Terms and Conditions explain the basis on which Qualitative Researcher Dr Kriukow provides research consulting, qualitative data analysis, academic support, training, tutorials, editing-related services, and related professional services.

By using this website, contacting us about a service, booking a consultation, purchasing a service, or otherwise engaging Qualitative Researcher Dr Kriukow, you agree to these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not use this website or purchase services from Qualitative Researcher Dr Kriukow.

2. Business Information

• Business name: Qualitative Researcher Dr Kriukow
• Business type: Sole trader
• Contact: Please use the contact form available on this website
• Website: www.drkriukow.com

In these Terms and Conditions, "we", "us", "our", and "the Consultant" refer to Qualitative Researcher Dr Kriukow. "You", "your", and "the Client" refer to the person, organisation, student, researcher, institution, company, or other party using the website, making an enquiry, booking a service, or purchasing a service.

3. Services Provided

Qualitative Researcher Dr Kriukow provides professional research-related services, which may include, but are not limited to:

• Research consulting
• Qualitative data analysis
• Research design support
• Methodological guidance
• Dissertation and thesis support
• Academic writing feedback
• Support with planning literature reviews and systematic reviews
• Research methods training
• NVivo tutorials and training
• ATLAS.ti tutorials and training
• One-to-one Zoom consultations
• Group workshops
• University workshops
• Corporate consulting
• Feedback on research proposals, dissertations, theses, manuscripts, and reports
• AI writing humanisation and editing-related support
• Proofreading and editing services, including through specialist collaborators or outsourced providers where appropriate
• Courses, training materials, and educational resources hosted on third-party platforms such as Udemy and Payhip

The exact scope of each service will depend on the agreement made with the Client before work begins. This may be confirmed by email, invoice, written proposal, service description, or other written communication.

4. Nature Of The Services

The services provided by Qualitative Researcher Dr Kriukow are professional consulting, training, analytical, and educational services.

The purpose of the services is to support research quality, methodological understanding, analytical development, academic skills, and professional decision-making. Services are intended to help Clients make better-informed research, writing, analysis, and methodological decisions.

The services do not replace the Client's own responsibility for their academic, professional, institutional, ethical, or regulatory obligations.

5. Services Not Provided

Unless explicitly agreed in writing, Qualitative Researcher Dr Kriukow does not:

• Write dissertations, theses, assignments, assessed work, or academic chapters on behalf of students
• Complete assessed academic work on behalf of Clients

Guarantee academic grades, degree outcomes, pass results, publication, funding, ethics approval, or examination outcomes

Guarantee that a supervisor, examiner, reviewer, journal editor, university, ethics committee, funder, or other decision-maker will agree with the Consultant's recommendations

• Provide legal advice
• Provide financial advice

Act as the Client's university supervisor, examiner, ethics committee, publisher, employer, or institutional representative

Guarantee that any particular university, journal, funder, employer, or other third party will accept, approve, or endorse the Client's work

The Consultant may provide independent professional advice and feedback, but final responsibility for decisions, submissions, institutional compliance, and use of deliverables remains with the Client.

6. Academic Integrity

Qualitative Researcher Dr Kriukow is committed to ethical academic and professional support.

The services are intended to support learning, improve research quality, strengthen methodological decision-making, and help Clients develop their own work. They are not intended to facilitate plagiarism, contract cheating, misrepresentation, academic misconduct, or any breach of university, publisher, employer, or institutional rules.

Clients are responsible for ensuring that their use of any advice, feedback, analysis, report, edited text, training, or other deliverable complies with the academic integrity rules, research ethics requirements, policies, and regulations of their institution, publisher, employer, or other relevant body.

Where the Client is a student, researcher, or academic author, the Client remains responsible for confirming what kind of external support is permitted by their university, supervisor, department, journal, publisher, or professional body.

The Consultant reserves the right to refuse, suspend, or terminate any service request that appears to involve academic misconduct, unethical research practice, plagiarism, contract cheating, data fabrication, data falsification, or any other improper purpose.

7. Professional Independence

All advice, recommendations, feedback, and analysis are provided on the basis of the Consultant's professional judgement, experience, and the information available at the time.

Research is often interpretive, context-dependent, and open to reasonable disagreement. Academic supervisors, examiners, ethics committees, journal reviewers, editors, funders, employers, or other decision-makers may recommend different approaches.

The Client acknowledges that professional guidance from the Consultant does not guarantee that another academic or professional authority will reach the same view.

The Consultant reserves the right to decline requests that would compromise academic integrity, professional standards, research ethics, confidentiality, or applicable law.

8. Research Consulting And Methodological Advice

Research consulting may include support with research design, methodology, sampling, interview guides, qualitative frameworks, coding strategies, data analysis planning, literature review planning, systematic review planning, dissertation structure, research proposal development, or other research-related decisions.

Advice is provided on the basis of the information supplied by the Client. The Consultant is not responsible for incomplete, inaccurate, misleading, or withheld information provided by the Client.

Where recommendations are made, they are intended to support the Client's own decision-making. The Client remains responsible for deciding whether and how to implement any recommendation.

9. Qualitative Data Analysis Services

Qualitative data analysis services may include coding, theme development, thematic analysis, framework analysis, interpretative phenomenological analysis support, Gioia-style analysis, use of qualitative software, analytic memo writing, development of findings, and preparation of an analysis report.

The exact method, scope, volume of data, deliverables, and timeline will be agreed before work begins.

The Client is responsible for ensuring that they have the right to share the data with the Consultant and that appropriate ethical approvals, participant permissions, consent arrangements, confidentiality obligations, and data protection requirements are in place.

Unless otherwise agreed, the Consultant's analysis is provided as a professional analytical output to support the Client's own research work. It is not a guarantee of any specific academic grade, publication outcome, examination result, or supervisor approval.

10. Analysis Reports And Deliverables

Where analysis reports are provided, they are prepared as professional research outputs intended to support the Client's own work.

Analysis reports may include coding summaries, themes, interpretations, analytic commentary, selected quotes, suggested structure, methodological observations, and other findings-related material.

An analysis report is not intended to replace a dissertation chapter, thesis chapter, journal manuscript, assignment, or assessed submission. The Client remains solely responsible for deciding how any report, analysis, feedback, wording, or structure is used within their own academic or professional work.

The Client is responsible for adapting, integrating, referencing, checking, and approving any material before using it in a dissertation, thesis, manuscript, report, assignment, publication, or other submission.

The Consultant does not accept responsibility for how a Client uses, edits, submits, presents, or represents any analysis report or deliverable after delivery.

11. Ai Writing Humanisation And Editing-Related Services

Qualitative Researcher Dr Kriukow may provide AI writing humanisation, AI text editing, writing refinement, proofreading, editing, and academic style improvement services.

These services are intended to improve clarity, flow, readability, naturalness, tone, and alignment with the Client's intended purpose. They are not intended to support deception, academic misconduct, misrepresentation, plagiarism, or breach of institutional rules.

The Client remains responsible for ensuring that any edited, humanised, or refined text complies with their university, publisher, employer, funder, or institutional requirements.

Due to the nature of AI detection technology, no guarantee can be made that text will not be identified as AI-generated, AI-assisted, or otherwise flagged by every existing or future AI detection system.

Where any specific assurance is offered in relation to named AI detection tools, that assurance applies only to the tools explicitly identified in the relevant service description, quotation, or written agreement. It does not apply to unnamed detectors, future detector updates, institutional systems, human judgement, internal university procedures, or tools not included in the agreed service.

The Client acknowledges that AI detection tools can vary in their results and may change over time. The Consultant is not responsible for changes to third-party AI detectors, changes in institutional AI policies, or the way a university, publisher, employer, supervisor, or other third party interprets a text.

12. Use Of Ai Tools By The Consultant

Client data is not used to train artificial intelligence systems or machine learning models.

The Consultant does not use client research data, transcripts, documents, or confidential project materials to train AI systems.

In some cases, AI-assisted tools may be used to support limited drafting, editing, structuring, formatting, or administrative tasks. Such tools do not replace the Consultant's professional judgement, expertise, or responsibility for the service provided.

Where the Client provides confidential research materials, the Consultant will handle these materials in accordance with the Privacy Policy and confidentiality commitments set out in these Terms and Conditions.

13. Proofreading, Editing, And Outsourced Specialists

Where proofreading, editing, or specialist support is provided through another professional, the Client will be informed where appropriate.

Any specialist collaborator or outsourced provider will be expected to treat client materials confidentially and use them only for the purpose of providing the agreed service.

The Consultant remains committed to ensuring that outsourced support is used responsibly and only where appropriate for the service requested.

14. Training, Tutorials, And Consultations

Training, tutorials, and consultations may be delivered online, usually through Zoom or another agreed platform.

These services may include one-to-one tutorials, group sessions, research methods training, software training, NVivo tutorials, ATLAS.ti tutorials, university workshops, corporate workshops, or other educational sessions.

Clients are responsible for ensuring they have the necessary technology, internet connection, software access, and materials required to participate in the session.

The Consultant is not responsible for technical problems caused by the Client's device, software, internet connection, institutional restrictions, or third-party platform issues.

Where a session is recorded, this must be agreed in advance. No Client may record a session without prior permission from the Consultant.

15. Courses And Digital Products

Some courses, training materials, and digital products promoted on this website are hosted and sold through third-party platforms, including Udemy and Payhip.

When you choose to purchase a course or digital product, you may be redirected to the relevant platform to complete your purchase. Any personal information submitted during the purchase process will be collected and processed by the relevant platform in accordance with its own privacy policy and terms of service.

We do not directly collect or store payment card information for purchases made through Udemy or Payhip.

Access to courses, refunds for courses, platform functionality, certificates, account access, and technical issues may be governed by the relevant third-party platform's own terms and policies.

16. Fees And Payment

Fees will be agreed before work begins. Fees may be confirmed by email, invoice, written quotation, proposal, booking page, or service description.

Unless otherwise agreed in writing, payment is required before work begins.

For larger projects, payment may be arranged through deposits, instalments, staged payments, or other flexible arrangements agreed in writing.

If payment is not received, the Consultant is not required to begin work, continue work, deliver work, attend a session, release a report, or provide final materials.

Where the Consultant agrees to begin work before receiving full payment, the Consultant may withhold delivery of the final work until payment has been received in full.

Payments may be made through PayPal, Wise, bank transfer, or another agreed payment method.

The Client is responsible for ensuring that payment details are accurate and that any fees, currency conversion charges, transfer charges, or platform charges are understood before payment is made.

17. Cancellations And Rescheduling Of Sessions

For one-to-one Zoom consultations, tutorials, and similar booked sessions, the Client may cancel or reschedule without charge if at least 24 hours' notice is provided.

Where at least 24 hours' notice is provided, the session may be rescheduled or refunded, depending on the agreement between the Client and the Consultant.

If the Client cancels with less than 24 hours' notice, the Consultant may treat the session as chargeable.

If the Client does not attend a booked session and has not provided notice, no refund will be due.

If the Client is more than 15 minutes late to a booked session without prior agreement, the Consultant may treat the session as missed and cancel the session without refund.

The Consultant may reschedule a session where necessary due to illness, emergency, technical problems, or other unavoidable circumstances. In such cases, the Client will be offered a reasonable alternative time.

18. Consumer Cancellation Rights

Where the Client is a consumer and purchases services remotely, including by email or online, statutory cancellation rights may apply.

Where applicable, the Client may have the right to cancel within 14 days of entering into the contract, unless the service has already started or been completed with the Client's agreement in circumstances where cancellation rights are limited or lost under applicable law.

If the Client asks the Consultant to begin work during any applicable cancellation period, the Client may be required to pay for work already carried out up to the point of cancellation.

Nothing in these Terms and Conditions is intended to remove any statutory rights that cannot lawfully be excluded.

19. Project Scope

The scope of each project will be agreed before work begins. This may include the nature of the work, the expected deliverable, the number of files, word count, data volume, consultation time, method of analysis, timeline, and fee.

The Client is responsible for providing all necessary materials, instructions, deadlines, institutional requirements, and relevant background information before work begins.

Changes to project scope may affect the fee and timeline.

Requests that substantially alter the original scope may require a new quotation. This includes, but is not limited to:

• A change in research question
• A change in methodology
• A new or expanded dataset
• Additional transcripts or documents
• A request for a different analytical approach
• Substantial new supervisor feedback
• A request to re-analyse data
• A request to rewrite or restructure completed work
• A request for additional outputs not included in the original agreement

20. Revisions, Follow-Up, And Additional Work

Services are delivered in accordance with the agreed scope.

Unless a specific revision arrangement is agreed in writing, fees do not include unlimited revisions, repeated reworking, or substantial additional work after delivery.

Minor clarification, reasonable follow-up questions, or brief explanatory support may be provided at the Consultant's discretion. Such support is offered as a professional courtesy and should not be interpreted as an obligation to undertake additional work beyond the agreed scope.

Where the Client requests substantial changes, additional analysis, re-analysis, rewriting, further editing, or revisions based on supervisor feedback, examiner feedback, reviewer comments, changes in research direction, or additional materials, this may be treated as a new project or additional paid work.

For data analysis services, the Consultant is not required to redo analysis free of charge because a supervisor, examiner, reviewer, or other third party later recommends a different approach.

21. Client Responsibilities

The Client agrees to:

• Provide accurate and complete information
• Provide materials in a timely manner
• Ensure they have the right to share any data or documents provided
• Comply with university, employer, publisher, funder, ethics, and legal requirements
• Check whether external support is permitted by their institution or relevant body
• Review all deliverables before using or submitting them
• Make their own final academic, professional, or research decisions
• Pay agreed fees on time
• Attend booked sessions on time
• Communicate promptly where delays, changes, or issues arise

The Consultant is not responsible for delays, errors, misunderstandings, or limitations caused by incomplete information, late communication, unclear instructions, missing documents, or changes in the Client's requirements.

22. Confidentiality

Client materials, communications, research data, transcripts, documents, reports, files, and project details are treated as confidential.

Client work is not sold, shared, published, used in marketing, used in YouTube videos, used in social media content, used in training materials, used in public demonstrations, or shown to other students or clients without the Client's explicit written consent.

Confidentiality does not apply where disclosure is required by law, court order, regulatory obligation, or where necessary to protect legal rights.

The Consultant may discuss anonymised general methodological issues in educational or professional contexts, but will not disclose identifiable client information, confidential project details, or client materials without permission.

23. Client Data And File Deletion

Clients may provide documents, transcripts, research materials, theses, manuscripts, datasets, audio files, reports, or other project-related materials by email or other agreed means.

Files are retained only for as long as necessary to complete the agreed service.

Once the project has been delivered, finalised, and the service has ended, client files and associated project materials are deleted, unless a longer retention period is agreed or required by law.

General business records, invoices, payment records, and communications may be retained where necessary for accounting, taxation, legal, or administrative purposes.

Further details about personal data handling are set out in the Privacy Policy.

24. Intellectual Property

The Client retains ownership of their original data, documents, transcripts, research materials, thesis materials, manuscripts, and other materials supplied to the Consultant.

The Consultant retains ownership of original training materials, templates, slides, videos, course materials, methods resources, worksheets, teaching materials, website content, and other materials created independently of a specific client project.

Where the Consultant provides a paid deliverable specifically commissioned by the Client, the Client may use that deliverable for the agreed academic, research, business, or professional purpose, subject to these Terms and Conditions.

Unless otherwise agreed in writing, the Client may not resell, distribute, publish, reproduce, adapt, teach from, or commercially exploit the Consultant's training materials, templates, slides, videos, course materials, or proprietary resources.

The Client is responsible for ensuring that any third-party materials they provide, including copyrighted articles, datasets, images, documents, or recordings, are lawfully shared and used.

25. Website Use

This website is provided for general information about the services offered by Qualitative Researcher Dr Kriukow.

Website content is for informational and educational purposes only. It does not constitute legal advice, formal academic supervision, ethics approval, institutional approval, or a guarantee of any outcome.

You agree not to misuse the website, attempt unauthorised access, interfere with website functionality, copy website content without permission, or use the website for unlawful purposes.

The website may contain links to third-party websites, platforms, services, or resources. We are not responsible for the content, availability, privacy practices, terms, or conduct of third-party websites.

26. Contact Form

This website may include a contact form. Information submitted through the contact form will be used to respond to your enquiry and provide relevant information about services.

You should not submit highly sensitive, confidential, or unnecessary personal data through the contact form. Detailed project materials should only be shared after appropriate communication and agreement.

Further details about how personal data is handled are set out in the Privacy Policy.

27. Third-Party Services

The business may use third-party services to support communication, payments, meetings, hosting, and service delivery. These may include, but are not limited to:

• Microsoft Outlook for email communication
• Zoom for online consultations and training
• PayPal for payments
• Wise for payments and international transfers
• Udemy for course hosting and sales
• Payhip for course hosting, digital products, and sales
• Website hosting and technical support providers

Use of third-party services may be subject to the relevant provider's own terms and privacy policy. The Consultant is not responsible for the operation, availability, security, or policies of third-party platforms.

28. Abandoned Or Delayed Projects

The Client is responsible for responding to reasonable requests for information, clarification, approval, or materials.

If the Client becomes unresponsive for more than 60 days without prior agreement, the Consultant may treat the project as closed.

Where a closed or abandoned project is later resumed, additional fees, a new quotation, or a revised timeline may apply.

The Consultant is not responsible for delays caused by the Client's lack of response, late provision of materials, changes in instructions, or failure to provide necessary information.

29. Timescales

Any timescale provided is an estimate unless expressly agreed as a fixed deadline in writing.

The Consultant will make reasonable efforts to deliver services within agreed or estimated timescales. However, delivery may depend on the Client providing information, materials, feedback, and payments on time.

The Consultant is not responsible for missed university, journal, funding, employer, or institutional deadlines unless a specific delivery deadline has been agreed in writing and the Client has provided all necessary materials and payments on time.

30. Limitation Of Liability

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so.

Subject to that, the Consultant will not be liable for:

Loss of grades, marks, degree outcomes, publication opportunities, funding, employment, business opportunities, profits, reputation, or institutional approval

Decisions made by supervisors, examiners, reviewers, editors, universities, employers, ethics committees, funders, publishers, or other third parties

• The Client's use, misuse, editing, submission, or presentation of deliverables
• Errors caused by incomplete, inaccurate, late, or misleading information provided by the Client
• Technical issues caused by third-party platforms, internet connection problems, software issues, or device problems
• Indirect, consequential, or unforeseeable losses

To the extent permitted by law, the Consultant's total liability in relation to a service will not exceed the amount paid by the Client for that specific service.

31. No Guarantee Of Outcomes

The Consultant aims to provide high-quality, professional, careful, and research-informed support.

However, no guarantee is made regarding:

• Academic grades
• Degree outcomes
• Supervisor approval
• Ethics approval
• Publication
• Journal acceptance
• Peer review outcomes
• Funding decisions
• Employment outcomes
• Business outcomes
• AI detector results beyond any explicitly agreed detector-specific assurance
• Institutional acceptance of any work

The Client acknowledges that these outcomes depend on many factors beyond the Consultant's control.

32. Force Majeure

The Consultant will not be liable for delay or failure to perform obligations caused by events outside reasonable control. These may include illness, emergency, internet failure, platform failure, power outage, natural disaster, industrial action, changes in law, family emergency, or other unforeseen circumstances.

Where possible, the Consultant will communicate with the Client and make reasonable efforts to reschedule or continue the service.

33. Termination Of Services

The Consultant may refuse, suspend, or terminate services where:

• The Client fails to pay agreed fees
• The Client provides misleading, incomplete, or unlawful materials
• The Client requests work that appears to involve academic misconduct or unethical practice
• The Client behaves abusively, threateningly, or inappropriately
• The Client breaches these Terms and Conditions
• Continuing the service would compromise professional standards, confidentiality, ethics, or legal obligations

Where services are terminated, any refund will depend on the work completed, the reason for termination, and any applicable statutory rights.

34. Privacy And Data Protection

Personal data is handled in accordance with the Privacy Policy.

The Privacy Policy explains what personal information is collected, how it is used, how long it is retained, and what rights individuals have in relation to their personal data.

By using this website or engaging services, you acknowledge that you have read the Privacy Policy.

35. Changes To These Terms And Conditions

These Terms and Conditions may be updated from time to time.

The latest version will be published on this website with the date of the most recent update.

The Terms and Conditions that apply to a specific service will normally be those in force at the time the service is agreed, unless otherwise required by law or agreed in writing.

36. Governing Law

These Terms and Conditions are governed by the laws of Scotland.

Any dispute arising in connection with these Terms and Conditions or the services provided by Qualitative Researcher Dr Kriukow will be subject to the jurisdiction of the Scottish courts, unless applicable consumer law provides otherwise.

37. Contact

Questions regarding these Terms and Conditions may be submitted using the contact form available on this website.

• Website: www.drkriukow.com